About RedPanda Systems | Proactive IT Support in Las Vegas
Helping businesses escape Reactive IT Fatigue through proactive anticipation and the Butler Standard.
Our Story: Why We Do This
Most people think IT is about computers. After twenty-five years in this business, we’ve learned it’s actually about people. We focus on the stress that builds when the tools you rely on stop working.
We’ve all seen it happen. A quiet office in Summerlin or a busy warehouse in North Las Vegas suddenly grinds to a halt because the network went down. You see the frustration on the employees’ faces and the worry in the owner’s eyes. That is Reactive IT Fatigue. It is the exhaustion that comes from constantly waiting for the next thing to break.
When your IT is reactive, you aren’t just losing time-you’re losing the ability to focus on your business. We started RedPanda Systems because we knew there was a kinder, calmer way to handle technology. We wanted a company that doesn’t just “fix tickets,” but actually looks out for your operational sanity.
The Butler Standard: Our Way of Looking Out for You
We talk a lot about The Butler Standard. It sounds fancy, but the philosophy is simple: it’s about noticing the small operational hitches before they turn into major disruptions.
Think about a great butler. They don’t wait for you to ask for help. They see your glass is empty and refill it before you even realize you were thirsty. That’s how we treat your business. We stay in the background, checking backups, tightening security, and smoothing out glitches before they ever reach your desk. Our goal is for you to forget we’re even there because everything is just working.
Meet the People Behind the Panda
Dave Shultis - Co-Founder
I’ve lived in Las Vegas since I was two years old. This is my home, and I’ve been working in local IT since 1999-back when you had to wait for the internet to make those screeching noises just to connect.
Before I dove into technology, I spent years as a gourmet food server and a butler right here on the Strip. That world taught me how to truly observe a room and anticipate a guest’s needs before they spoke. Today, I combine those service skills with big certifications like the CISSP and CCNA. To me, nothing is more rewarding than watching a local company grow because we cleared the technical obstacles out of their way. I’m a family man and a hiker, and I bring that “take care of people” mindset to work every single day.
I grew up in Northern California and spent years managing massive IT networks for healthcare systems like Kaiser Permanente. That world taught me a vital lesson: when technology fails in a high-pressure environment, the consequences affect real lives.
I moved to Southern Nevada to partner with Dave because we both believe that small and mid-sized businesses deserve the same level of quiet, stable technology that giant corporations have. I love the daily challenge of making a system run perfectly so our clients can stop firefighting and get back to their real work.
![Keith [Last Name] co-founder and technical lead at Red Panda Systems Las Vegas](https://redpandasystems.com/wp-content/uploads/2026/01/Keith-Hummel-1.png)
Keith Hummel - Co-Founder
Supported by a Dedicated Team
While Dave and Keith lead the way, RedPanda Systems is backed by a dedicated team of technical specialists. We’ve built a robust support structure to ensure that no matter the size of the task, there is always an expert ready to jump in. You get the personal touch of local leadership combined with the collective horsepower of a full-service IT department.
Why Wildly Reliable Matters
We call ourselves Wildly Reliable because a “maybe” is as good as a “no” in this industry. Whether you’re in Henderson, Enterprise, or Boulder City, you need to know what happens when you pick up the phone. A real person who knows your name and your office setup is going to answer. We stay until the job is done, then we figure out how to make sure that specific headache never happens again.
Let’s Keep It Simple
At the end of the day, we’re a team of people who love technology and love helping our neighbours in the Las Vegas valley succeed. If you’re tired of the reactive IT fatigue and just want your tools to work, we’d love to meet you.
What We Do
At RedPanda Systems, our core values define how we deliver IT Services, focusing on empowering your business through trust, reliability, and exceptional service to ensure lasting success and meaningful client relationships.
Wildly Reliable IT
We deliver IT Services you can depend on, minimizing downtime and ensuring your technology empowers your business to operate efficiently, meet goals, and stay ahead of challenges.
Proactive Support
Our team anticipates issues before they occur, addressing challenges to protect your business from costly downtime, and cybersecurity threats, so you can maintain seamless operations.
Strategic Alignment
We align IT strategies with your business goals, creating solutions that optimize efficiency, reduce costs, and support sustainable growth, ensuring technology enhances what you do..
Customer Service
Our team prioritizes customer service, offering professional and empathetic support that fosters trust and strengthens relationships with every interaction, going beyond IT expertise to truly understand your needs.
Financial Guidance
We partner with your business to strategically manage IT budgets, optimize operational and capital expenses, and invest in forward-thinking technology that drives savings and supports long-term growth.
Lasting Partnerships
We build strong, loyal client relationships by becoming a trusted extension of your team, committed to your success through consistent, personalized support and a deep understanding of your unique business needs.
Common Questions
How does proactive IT support help avoid downtime?
Reactive IT only fixes the fire you see today. Proactive support looks for the sparks-addressing root causes like aging hardware or storage trends before they send your employees home for the day.
How does The Butler Standard reduce stress for leadership?
By the time an owner in Spring Valley realizes there’s an IT problem, it’s already costing them money. We handle the technical noise in the background so you have the calm you need to lead.
What does it look like to have a long-term IT partner?
It looks like a technology roadmap that matches your budget, having experts explain things in plain English, and a stable environment where technology empowers your business instead of hindering it.